Racial targeting
Complaint from Ehimare on 03 July 2023 about Jetstar.
I was removed from the plane. The flight attendant stated that I was not following the directions because I advised the lady to not put her hands on me. T Read more
Jetstar complaints
Jetstar Complaint Sentiment: Neutral
Our sentiment meter has detected that Jetstar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Jetstar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Jetstar complaint process
Do you have a dispute or had a bad customer experience with Jetstar? Submit your Jetstar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Jetstar.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Jetstar complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Jetstar?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Jetstar complaints chart
We have received 1 complaints about Jetstar over the last 12 months. The graph below shows a monthly breakdown.
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Jetstar complaint statistics
Curious about Jetstar's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
5
Total complaints
5
Open Complaints
0
Complaints pending
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Complaints resolved
1.0
5 ratings
How to contact the customer service of Jetstar?
Below, you will find the contact information for the complaint department of Jetstar. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1 (866) 397-8170
Contact form:
You can contact the customer service of Jetstar by calling 1 (866) 397-8170. If you want to reach out to Jetstar through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Jetstar reviews: (5)
Authentic experiences shared by our community for your benefit.
I booked a flight to Launceston (RND73N) for $392.90 and the flight was cancelled. Jetstar sent me a Voucher valid for to end of 2023. I want a refund against the credit card I used for the booking. Ken Elizabeth Jewsbury Read more
James Russell Maxwell
Complaint from James Maxwell on 01 November 2022 about Jetstar.
thursday 27th oct was refused a boaring and refused refund they said i was 1 minute late now i missed my court date and have a warrent for my arrest i want the refund please , this is a... Read more
I payed for window seat not cattle truck flight
Complaint from frankbali1963@gmail.com on 05 July 2022 about Jetstar.
You have changed my flights so many times I have to land in different states Figure out accommodation now And I don’t no this state You refuse to give me my paid window seat You put me on your cattle truck 3... Read more
Cancellation of flight
Complaint from Strickland on 26 February 2022 about Jetstar.
On the 21222 I checked my flight status on line on an upcoming flight on the 250322 from Perth to Coolangatta. Flight JQ983 depart 23:35. Booking number VFLKN1. I found the details correct. I logged out but immediately logged back... Read more
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