Jasons Deli complaint: Order made wrong

Complaint from Ms Proverbs31 reported on 18 April 2023 about Jasons Deli

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My complaint:

I placed a to go order for a ranchero wrap with no pico de gallo and I picked up my food and headed back to work to eat, but as I bit into my wrap it was very dry so I opened it up to find that it was only chicken and cheese!! There may have been about 5 jalapenos and there was absolutely no ranch on it at all!! Imagine my disappointment as I had never experienced this before. After half eating it (because of hunger) I threw the rest away and opened the bag of ruffles chips that I had gotten, only to find that they were stale! At this point I am very upset as I spent nearly $11 for a meal that was not at all pleasing to me!

Suggested solution:

A discount on another meal would be great!

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