H&R Block complaint: No Customer Support

Complaint from Mad as H reported on 16 February 2024 about H&R Block

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My complaint:

I was filing online and the lady doing my taxes screwed them up so bad, I asked her to just cancel it and said I’d come into a store. She tells me she did and she deleted it. However the next day I get an email from IRS saying they accepted my taxes!! So they charged me $541 to do my taxes wrong and then sent them in without my permission!

Suggested solution:

They need to pay me for ruining my life for the next year or so until I get my taxes corrected and refund me the $541 they charged for 1 W2! Also fire the idiots that were responsible for this, barb and Jackie.

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