Filed 10 Aug 2021 by Rita
I was promised 15 min appt where i can explain my documents before leaving them there. I do not want want to leave them there and then discuss them by phone. I have 2 huge diaries which I have spent 2 days writing the information out that was what I was told last year to do. I am not going to scan every page where no one will understand what I am talking about.
If there is any questions I will not remember and not be able to discuss this by phone. You want to charge people the same money for half the service you normally provide you are also delaying peoples refunds and expecting people to go and forwards
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