Although we haven't received any complaints about HBO Max yet, it is still worth mentioning that typically, customers might encounter issues such as streaming interruptions, difficulty accessing content, and problems with billing or subscription management. Technical glitches can also sometimes hinder the user experience.
To avoid these issues, we strongly advise customers to ensure their internet connection is stable and meets streaming requirements. Regularly update the app to the latest version for optimal performance, and keep a close eye on your billing statements to catch any discrepancies early. If you face any troubles, promptly contact customer service and document your interactions for reference.
Do you have a dispute or had a bad customer experience with HBO Max? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to HBO Max.
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about HBO Max over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on October 31, 2025
We have received 2 complaints about HBO Max over the last 12 months. The graph below shows a monthly breakdown.
Curious about HBO Max's track record in addressing complaints within the Broadcasting Network category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of HBO Max. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of HBO Max by calling 1-855-442-6629. If you want to reach out to HBO Max through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Helpful experiences shared by verified HBO Max customers. Search, discuss and connect with other people in our community.
Complaint from John J Buggle Jr on 26 September 2025 about HBO Max.
Peacemaker Season 2 the whole lead up to episode 6 James Gunn and DC studios are calling the other dimension is literally calling all White people that seemed nice and normal to the lead up to episode 6 and the... Read more
Complaint from Min on 09 May 2025 about HBO Max.
Only sound for Giro is that of bikes, no commentary Read more
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