No chicken or chicken tenders at 2:50p.m. today
Complaint from ebenton55 on 16 May 2023 about Hardees.
Wanted a chicken meal and was told they had no chicken or tenders, they only had burgers hot dogs and ham . Read more
Hardees complaints
Hardees Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -50% decline in complaints about Hardees over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Hardees complaint process
Do you have a dispute or had a bad customer experience with Hardees? Submit your Hardees complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Hardees.
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Hardees complaints chart
We have received 23 complaints about Hardees over the last 12 months. The graph below shows a monthly breakdown.
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Hardees complaint statistics
Curious about Hardees's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
43
Total complaints
43
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
43 ratings
How to contact the customer service of Hardees?
Below, you will find the contact information for the complaint department of Hardees. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-877-799-7827
Contact form:
You can contact the customer service of Hardees by calling 1-877-799-7827. If you want to reach out to Hardees through their own website, you can use their contact form.
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Hardees reviews: (43)
Authentic experiences shared by our community for your benefit.
Order two steak biscuits. They were almost white on top. Went to the door which was locked. The manager said that the biscuits were done they just wasn’t browned. I asked if I could get browned biscuits and she stated that the oven would not brown them.
Complaint from John Womack on 14 May 2023 about Hardees.
Got unfinished cooked biscuits. Left them with the manager when she stated that they were cooked as much as the ovens would cook them. Two steak biscuits left with manager. Order Id 12036910098497 8:55 am 05/14/2023 Read more
Poor Customer Service
Complaint from donzella_0611 on 10 May 2023 about Hardees.
I placed an order thru the drive thru for 2 chili dogs and was asked to pull forward to wait. I waited and waited. Finally I pulled back around thru the drive thru handed the employee my receipt and asked... Read more
Wrong order
Complaint from Bookitty on 28 April 2023 about Hardees.
I sent my brother up to Hardee's to get a bacon cheeseburger combo for both of us and he goes up to the drive-thru he doesn't go to Hardee's any and he asked for a you know not a double... Read more
Kathleen Regan
Complaint from katger on 19 April 2023 about Hardees.
I purchased fries at the Hardee's. They were cool to the touch and limp. I contacted the manager and his solution was for me to come back to the restaurant to get new fries. This is not... Read more
Non Adherence to Offer Given on Credit Card with Pay Pak
Complaint from Shah 111 on 12 April 2023 about Hardees.
This m writing for the 5th time and trying be civilised..on 24 Feb, I bought Crispy burger and asked them to give me deal as per on Payment by Pay Pak Card through Goolootloo, however staff and manager simply denied... Read more
For the price you have to pay it would have been for my burger to be hot without a hard bun and my fries were cold Read more
Bad service
Complaint from 10623 on 06 March 2023 about Hardees.
My family and I arrived at Hardee's in Barnwell on March 5 2023 at the drive thru at 8:25pm. We waited at the speaker for 10 minutes and no one took our order until we blew the horn. The order... Read more
Service on 2112023. 10:15 a.m.
Complaint from BWR on 11 February 2023 about Hardees.
Court house square Cumming GA I went inside to place an order. The girl behind the counter told me she couldn’t take my order. I said. “Excuse me”, thinking I had heard her wrong. She repeated herself I just looked... Read more
Customer service
Complaint from Deeslaven on 03 February 2023 about Hardees.
The customer service at the Huber Heights location is terrible. Five cars including me left the drive through today without any food. I was told they didn't have the item I ordered right now. I visit this location frequently and... Read more
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