Halfords complaint: CLUELESS

Complaint from LONDON reported on 29 August 2022 about Halfords

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Went to Halfords windmill road to purchase Dash Cam for my car. Found a DASH CAM next base 422gw which was priced at £149.00 but also on DISPLAY was another DASH CAM priced at £149.00
this was next base 522gw.Was told by member of staff that 522 GW was not in stock and i should drive to purley way branch as 522w dash cam was available.When we arrived in purley way shop was told 522gw was £169.00 and staff in purley way thought i was not telling the truth about windmill way STUPID salesmanshop assistant.SO IN A KNUTSHELL ITEM WRONGLY PRICED UP AND STAFF IN WINDMILL ROAD SHOULD HAVE CHECKED PRICE AND NOT WASTED MY TIME DRIVING TO PURLEY WAY WHERE THEY MADE ME FILL LIKE A TWAT!! Very angry customer. Went and bought item elsewhere….

Suggested solution:

A gift voucher and train your staff better WASTED MY TIME AND PETROL!

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