Complaint: Scam conducted by Green Dot customer

on 13 November 2020 about Green Dot Bank in category Banks

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My complaint:

A customer who has a bank account with Green Dot scammed me out of $1500 worth of funds. I called the corporate office and was advised that this client’s account where the scammed occured is frozen but the client has a second checking account with the bank that is open and that is concerning.

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Justified complaint?

Suggested solution:

I want the bank to pursue this client and demand the funds be returned.

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