Green Dot Bank complaint: Lost card and unauthorized fraudulent charges not reimbursed
Filed 20 Dec 2023 by Justin
Lost debit card, wallet, phone, etc in my travel bag. I then noticed some unauthorized charges. Not even sure they even looked into them, but when I called on the 11th business asking if the investigation had been completed or where the provisional credit was they said it was still on going and I should see the credit that day. Instead, they sent me a letter via email within 10 min. stating no error occurred and the charges had to be authorized based on previous transactions. The charges I disputed were from one company that I had never done any business with or bought anything from. I bank with other banks and have never had this kind of issue. Will continue to fight this and file complaints but joke of a company. Stay away.
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