My complaint:
My taxes were released to your company in 2017, was able to make 2 transactions off of the card then was told my card was suspended. Was given some thing to do to prove my identity, which I did, then was told my funds were sent back to the IRS. I contacted the IRS, they stated Green Dot never sent my money back and proceeded to correspond w you and noting was sent back to them or me. I would like to be contacted ab my issue and for it to be resolved in a timely manner or I was advised by the IRS to contact the attorney general ab this matter.
Suggested solution:
by issuing me my money back in a timely manner
