Complaint: Holding funds

on 17 February 2021 about Green Dot Bank in category Banks

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My complaint:

My taxes were released to your company in 2017, was able to make 2 transactions off of the card then was told my card was suspended. Was given some thing to do to prove my identity, which I did, then was told my funds were sent back to the IRS. I contacted the IRS, they stated Green Dot never sent my money back and proceeded to correspond w you and noting was sent back to them or me. I would like to be contacted ab my issue and for it to be resolved in a timely manner or I was advised by the IRS to contact the attorney general ab this matter.

0 0 vote
Justified complaint?

Suggested solution:

by issuing me my money back in a timely manner

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