While Great Clips offers convenient and affordable haircuts for many, our community has flagged a few recurring issues that might concern potential customers. Some have reported being overcharged, particularly senior citizens, while others mention dissatisfaction stemming from the termination of employees who strive to be transparent and honest.
To avoid these frustrations, we recommend customers clarify pricing and discounts before services begin, and discuss any concerns directly with the stylist or management. If needed, documenting the service experience with photos or receipts can provide valuable support in resolving any disputes.
Do you have a dispute or had a bad customer experience with Great Clips? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Great Clips.
Our sentiment meter has detected that Great Clips complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Great Clips, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
We have received 0 complaints about Great Clips over the last 12 months. The graph below shows a monthly breakdown.
Curious about Great Clips's track record in addressing complaints within the Beauty and Welness category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Great Clips. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Great Clips by calling 1-800-473-2825. If you want to reach out to Great Clips through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Helpful experiences shared by verified Great Clips customers. Search, discuss and connect with other people in our community.
Complaint from E Faulk on 01 October 2023 about Great Clips.
I have long very thin hair. All I ever get is the bottom snipped off. The hairdressers have all called my cut a bang cut because it usually takes five minutes to cut it at most. Today someone named... Read more
Complaint from Starbeeb777 on 09 June 2023 about Great Clips.
I caught another employee stealing from the register and from me . When I notified the manager and I also told her that even thow that employee had yelled at me getting confrontational that I would do whatever it took to... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
