Our sentiment meter has detected that Food Basics complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Food Basics, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 8, 2024
Do you have a dispute or had a bad customer experience with Food Basics? Submit your Food Basics complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 6 complaints about Food Basics over the last 12 months. The graph below shows a monthly breakdown.
Curious about Food Basics's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Food Basics. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Food Basics by calling 1-866-922-7427. If you want to reach out to Food Basics through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Narcisa on 25 February 2023 about Food Basics.
I been shopping at this location over 10 years. Tonight i went to grab my son some snacks for his birthday party. As i was searching for some snack for his friends i felt the security guard kept looking at... Read more
Complaint from unprofessional behaviour on 13 February 2023 about Food Basics.
The unprofessional behavior of management in that store needs to stop. Harassing their employees. Yelling at their employess in front of customers, to a point were their employees start to cry is unheard of. Emplyees are so afraid to report... Read more
Complaint from Regularcustomer on 18 December 2022 about Food Basics.
I am a regular customer at this location at Gerrard square at about 3pm on Sunday December 18 2022, a staff working in the flour section who refused to giver her name assaulted me with a huge metal rack and... Read more
Complaint from Sdvanderwouw on 12 December 2022 about Food Basics.
Bought a think crust pizza starter to have for dinner with family and it had mold on it. Very disappointing as again it was going to be for dinner. Read more
Complaint from Disappointed Never Again on 18 November 2022 about Food Basics.
I used to shop at Food Basics all the time, since Covid cashiers have become increasingly rude and often discriminatory against minorities especially when purchases are over 100.00. When they opened self check out I was excited because I would... Read more
Complaint from KerryK on 06 November 2022 about Food Basics.
Purchased Selection brand Mac Cheddar White and many days later when opening box of product found that there was no powdered cheese in the box. I still made the macaroni and made sauce on my own. However, perhaps this could... Read more
Complaint from Anulka on 08 September 2022 about Food Basics.
The service at check-out is terrible. Today, there was only one cash open, and a HUGE line up to the self check out. I stood in line for 20 minutes, only to have to do all the all scanning myself.... Read more
The girls are young and new and have noy been trained then you can see they get nervous when waiting. the supervisor has to come walk them through it. Read more
Complaint from michael Hardy on 25 August 2022 about Food Basics.
On August 12th I purchased a basket of cucumbers within one day the majority were rotten, obviously not learning my lesson th e following Friday I purchased another basket , same result. I am a regular shopper at this store and... Read more
Complaint from Eva Peters on 12 February 2022 about Food Basics.
I Eva purchased 2 bags of All Dressed chips that were misleading in the package l. On the package it showed a picture a thin crisp potato chips. As we opened them up not just one but both bags had... Read more
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