Sid Meirs Civilisation VI Game gave me Psychosis
Complaint from IHateCiv on 24 March 2023 about Firaxis Games.
Their stupid game made me go mad! I hate them and their lives. I subscribed but I regret it. I desire all my money back. Read more
Firaxis Games Complaints Service & Advice
Most Common Firaxis Games Complaints and Tips
While Firaxis Games delivers engaging and immersive gaming experiences, complaint data from our community has flagged some recurring issues with their popular title, Sid Meier's Civilization VI. Common complaints include reports of the game causing significant mental stress or psychosis for some players, potentially due to its highly addictive nature and complex game mechanics. Some users also mention inadequate customer support and a lack of effective in-game tutorials that lead to frustration.
To avoid these issues, we strongly advise players to set clear time limits for gaming sessions and take regular breaks to maintain mental well-being. If you encounter any problems with the game, reach out to customer service promptly, document your interactions, and seek professional guidance if you experience severe mental health effects.
How and why file a complaint about Firaxis Games?
Do you have a dispute or had a bad customer experience with Firaxis Games? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Firaxis Games.
Firaxis Games Customer Sentiment: Neutral
Our sentiment meter has detected that Firaxis Games complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Firaxis Games, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 27, 2025
Firaxis Games complaints chart
We have received 0 complaints about Firaxis Games over the last 12 months. The graph below shows a monthly breakdown.
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Firaxis Games complaint statistics
Curious about Firaxis Games's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
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Complaints resolved
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1 ratings
How to contact the customer service of Firaxis Games?
Below, you will find the contact information for the complaint department of Firaxis Games. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
410-229-2049
Webcare email:
webmaster@firaxis.com
Contact form:
You can contact the customer service of Firaxis Games by calling 410-229-2049. For Firaxis Games support through email, send your inquiry to webmaster@firaxis.com. If you want to reach out to Firaxis Games through their own website, you can use their contact form.
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