While Facebook Marketplace provides a convenient platform for buyers and sellers to connect, complaint data from our community has flagged several recurring issues with transactions. Common complaints include wrong products being delivered and difficulty in listing or selling certain items, such as a three-wheel scooter. Customers also report experiences with unresponsive sellers and inconsistent product quality.
To avoid these issues, we advise customers to thoroughly check seller ratings and reviews before making purchases. Double-check listing details, communicate clearly with sellers, and use secure payment methods. If problems arise, contact Facebook Marketplace support immediately and document interactions with the seller.
Do you have a dispute or had a bad customer experience with Facebook Marketplace? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Facebook Marketplace.
Our sentiment meter has detected that Facebook Marketplace complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Facebook Marketplace, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Facebook Marketplace over the last 12 months. The graph below shows a monthly breakdown.
Curious about Facebook Marketplace's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Facebook Marketplace. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Facebook Marketplace through their own website, you can use their contact form.
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Helpful experiences shared by verified Facebook Marketplace customers. Search, discuss and connect with other people in our community.
Complaint from Mandy Felix on 14 January 2025 about Facebook Marketplace.
https://www.facebook.com/marketplace/item/1822795228259733/ I sold this sectional to Ashley Ramos, and she is claiming that the couch as a smell and wants to sell it/return it. There was no smell upon selling, and the sectional was actually steam cleaned 2 days before pickup.... Read more
Complaint from Gusloggy on 08 December 2023 about Facebook Marketplace.
I payed for up to 10 piece (s) of Milwaukee tools from Facebook marketplace. However what I received is not what I purchased for. They say they are Amazon Return tools. Luckoys seem to be the distributor. There support address... Read more
Complaint from Jshel520 on 08 August 2023 about Facebook Marketplace.
I have tried to sale our 3 wheels scooter on Marketplace, but keep getting goes against community standards they remove my ad. However, there is literally 100's foe sale on Marketplace. Please explain why! Read more
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