Extreme Golf complaint?

Do you have a dispute or a bad customer experience with Extreme Golf? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Extreme Golf support runs through the ticket address support@extremegolf.zendesk.com, which is the studio's help desk system rather than a personal mailbox, so replies come back as a numbered ticket. The in game settings or help menu opens the same system and attaches your player details automatically, which is why it is the better starting point. The number in our data, 02-6455-6951, is an office line in South Korea, where the studio behind the game is based, so allow for the time difference and treat the ticket route as the faster one.

Give your in game nickname or player ID, the date and time of the problem, the device and app version, and screenshots of the screen where it went wrong. In game purchase charged to your card but the items never showed up? Report it here and we push your complaint out by email and social media as well, so it does not sit in one queue.

Refunds for Extreme Golf in game purchases are handled by the store that took your money, not by the game: open your purchase history in Google Play or the App Store, select the transaction and request a refund there, quoting the order number from the receipt email. Stores apply their own time limits for this, so ask as soon as you notice the problem.

If the payment went through but the coins, items or pass never appeared in your account, raise a ticket with the studio as well, because only the studio can credit an item on its own servers. Attach the store receipt, the transaction ID and a screenshot of your inventory before and after. Charged for something you never received? Take it through our complaint process and we help you set out the order number, the transaction ID and the dates in minutes, drawing on thousands of complaint letters that actually worked.

Account recovery in Extreme Golf depends on the login the account was linked to: sign in again with the same Google, Apple or social account on the new device and the progress follows. A nickname alone is not proof of ownership, which is why an unlinked account created only on the old handset is the hard case.

If there is no linked login, open a support ticket with everything that ties you to the account: the player ID, the old device model, the approximate date you started, the store receipts for any purchases and screenshots showing your level and items. Link the account to a platform login the moment you get it back, and again on any new install.

Appeal an Extreme Golf ban through the same support ticket address, support@extremegolf.zendesk.com, and ask for two things in writing: the reason for the suspension and the date it was applied. Bans in competitive mobile games are usually triggered by automated detection, so a calm, factual appeal that explains your setup carries further than an angry one.

List what you spent on the account and when, keep the store receipts, and say plainly whether you shared the login or used a modified client, because vague answers stall an appeal. Account banned and everything you spent on it locked up with it? Bring it to us with the receipts, and other players banned the same way can find your case and back it up.

So far consumers reported 1 complaint about Extreme Golf here, too few to show a clear pattern yet. Our research shows what typically goes wrong at competitive mobile games: paid currency and items that never land after a purchase goes through, accounts lost when a phone is replaced because the login was never linked, event and season rewards that fail to credit before the window shuts, matchmaking and rankings players find hard to trust, and support that answers only through a ticket form and only slowly.

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Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Extreme Golf through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Extreme Golf can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.