Most Common Eurosender Complaints and Tips

While Eurosender connects customers with courier services and promises streamlined deliveries across Europe, complaint data from our community has flagged several recurring issues. Common complaints include poor communication regarding order cancellations, delays in processing refunds, and difficulties reaching customer support. Additionally, users have reported discrepancies between quoted delivery times and actual service.

To mitigate these issues, we strongly advise customers to confirm all service details in writing and maintain records of their orders. If problems arise, contact customer service immediately and follow up persistently. Documenting interactions and having proof of correspondence can help in resolving disputes more efficiently.

How and why file a complaint about Eurosender?

Do you have a dispute or had a bad customer experience with Eurosender? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Eurosender.

Eurosender Customer Sentiment: Neutral

Our sentiment meter has detected that Eurosender complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Eurosender, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on June 21, 2024

Eurosender complaints chart

We have received 1 complaints about Eurosender over the last 12 months. The graph below shows a monthly breakdown.

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Eurosender complaint statistics

Curious about Eurosender's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 1 ratings

How to contact the customer service of Eurosender?

Below, you will find the contact information for the complaint department of Eurosender. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+442031292884
Contact form:

You can contact the customer service of Eurosender by calling +442031292884. If you want to reach out to Eurosender through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Eurosender: (1)

Helpful experiences shared by verified Eurosender customers. Search, discuss and connect with other people in our community.

Cocelacion

Complaint from Irinel Romila on 06 January 2024 about Eurosender.

made a reservation with no. 688126-23, to pick up a package from Scwabisch Gmund on 12/27/23. The courier did not come and no one called! I made a new reservation on 12/28/23 and still no one picked up the package. I... Read more

Comments: 0
Rating:

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