While Eir provides TV services to many customers, complaint data from our community has flagged several recurring issues with these services. Common complaints include unannounced service disconnections that can last up to a week, and a lack of English-speaking films or films being broadcast in unknown languages.
To avoid these issues, we advise customers to frequently check the status of their service and have alternate entertainment options as a backup. If service disruptions or language issues occur, contact customer service immediately, document all interactions, and clearly specify your language preferences.
Do you have a dispute or had a bad customer experience with Eir? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Eir.
Our sentiment meter has detected that Eir complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Eir, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Eir over the last 12 months. The graph below shows a monthly breakdown.
Curious about Eir's track record in addressing complaints within the Internet Providers, Telecom category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Eir. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Eir by calling 1-800-773-729. If you want to reach out to Eir through their own website, you can use their contact form.
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Helpful experiences shared by verified Eir customers. Search, discuss and connect with other people in our community.
Complaint from Tom B on 04 May 2022 about Eir.
Last week (Thursday 28th April) Eir changed our broadband cable from a phone line to fibre - a positive and welcome development. The landline has not worked since then, but that is not the main issue here. The fibre installer's attitude was... Read more
Complaint from mairead44 on 12 April 2020 about Eir.
the films I am getting are not in English they are in unknown languages with sub writing that gos off the tv. very fast sick of this if I cant get English speaking films I WILL HAVE TO CLOSE MY... Read more
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