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Dunnes Stores complaints

Dunnes Stores complaint: An uncomfortable experience entering your shop

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Filed 6 Sep 2021 by Olwen

I am a regular shopper at Dunnes in Portmarnock. My encounter with the staff there has always been a pleasant experience. However Saturday morning I was waiting outside while the person on the door let us in. On this particular occasion it was an unpleasant experience. I was pointed at “you” “go”. Strange but fine then he approached me regarding me not wearing a mask (am exempt but I never have a problem with your staff, which is very much appreciated). In an abrasive manner asked me why and then stared at me for a few seconds, then pointed to the door and said “go”. It was more like he was barking orders. It did feel uncomfortable.

It’s the first time I felt this way. I did mention it to my husband when I got to the car and thought I shouldn’t have to feel this way so I went back and asked him for his name, Cumar.

I hope you will address this or maybe have someone more user friendly on the door.

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