Filed 5 Jun 2020 by Ms. D
Called store, on lengthy hold, hung up x2. 3rd call, asked for manager. announced asst manager, however, could not answer any questions without asking female in background (who can be heard). Co cold soggy thin crust pizza. Told nothing can be done without 100% of pizza present. Explained, only corner out of each (2). I explained the hi expense and lack of quality not acceptable. Total cost $25.85 too included. Told them they could have pizzas back, I requested refund. Again *** didn’t know what to say or do. Female in background saying, she ate the pizza.. I reassured *** only a corner of pizzas missing. They offered no resolve nor an apology. Just commented on time pizza delivered and time I called; 25 minutes later and the fact that others could hear me talking on the line. **** then told me she was hanging up. I then hung up. Forgot to mention, delivery driver not kind of apologetic with the late delivery. I just asked him what took so long. This was my first delivery from Domino’s. I usually order elsewhere. Trying someone new. Horrible first impression!
Report
Discussion
0 comments
No comments yet. Been through something similar with Domino’s Pizza? Start the discussion above.
More Domino’s Pizza complaints
View all 3,422not refund my money
I had ordered a gold corn,veg loaded and cheesy pizza on the 8th july 2020 in online payment made by…
Man that answered the phone was rude.
Pizza was terrible. No sauce hardly; it was like eating cheesy bread pizza. Took 45 minutes for pizza to arrive…
very late time order
On Thursday 6420 I ordered a time order for 5:30 when that time came I was waiting and waiting it…