Direct Express complaint: NO PHONE NO SERVICE
Filed 21 Dec 2021 by V
I filed a complaint with Direct Express about unauthorized withdraws from my account. Because I do not have a phone. I do not have a phone contact; I mailed all the information and the fu requested documentation. I had a case open almost two years later that did not address my complaint. I have filed multiple complaints with various regulatory agencies more than once. I receive the same message from the Advocacy Group call or we will do nothing. I cannot call and no one answers the phone anyway. Many people have stated they have tried to call on my behalf and the line hangs up on them. The information is with the company and there is no email response or useful communication to resolve the matter. Direct Express has allowed the company to drain my account. This is not a consumer friendly card.
Report
Discussion
0 comments
No comments yet. Been through something similar with Direct Express? Start the discussion above.
More Direct Express complaints
View all 803Direct Express
Picture my hair is brown but it’s dieed
Still waiting for my bank card
I called direct express to replace my card on Dece 19th today is January 1.My card has not gotten to…
Theft
I filed a complaint about theft of funds that I only found out through my card being deactivated and through…