scam
Complaint from doug buckner on 10 March 2023 about Colonial Penn.
scam and total bull Read more
Colonial Penn Complaints Service & Advice
Most Common Colonial Penn Complaints and Tips
While Colonial Penn offers a variety of insurance products, complaint data from our community has flagged several recurring issues with how their services are advertised and executed. Common complaints include allegations of misleading advertisements that promise benefits which are later found to be limited or conditional, and frustrations over customer service responsiveness and clarity.
To avoid these issues, we strongly advise customers to thoroughly read all terms and conditions before purchasing any policy and seek clarifications on anything that appears ambiguous. Additionally, keeping records of all interactions and communications can help in resolving any disputes that might arise.
How and why file a complaint about Colonial Penn?
Do you have a dispute or had a bad customer experience with Colonial Penn? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Colonial Penn.
Colonial Penn Customer Sentiment: Neutral
Our sentiment meter has detected that Colonial Penn complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Colonial Penn, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
Colonial Penn complaints chart
We have received 0 complaints about Colonial Penn over the last 12 months. The graph below shows a monthly breakdown.
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Colonial Penn complaint statistics
Curious about Colonial Penn's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!
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2 ratings
How to contact the customer service of Colonial Penn?
Below, you will find the contact information for the complaint department of Colonial Penn. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-877-877-8052
Contact form:
You can contact the customer service of Colonial Penn by calling 1-877-877-8052. If you want to reach out to Colonial Penn through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about Colonial Penn: (2)
Helpful experiences shared by verified Colonial Penn customers. Search, discuss and connect with other people in our community.
Misleading Advertisement
Complaint from GTB on 26 January 2023 about Colonial Penn.
Colonial Penn's $9.95 plan is grossly misleading, especially for its targeted sector of American society. The suggestion of a fixed rate may be accurate, but only in the dollar amount. There is no mention of a steadily decreasing death benefit... Read more
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