While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cold Stone Creamery over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Cold Stone Creamery? Submit your Cold Stone Creamery complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cold Stone Creamery.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cold Stone Creamery complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 2 complaints about Cold Stone Creamery over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cold Stone Creamery's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Cold Stone Creamery. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Cold Stone Creamery by calling 1-866-4-MIXINS. If you want to reach out to Cold Stone Creamery through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Like on 19 February 2024 about Cold Stone Creamery.
I made an online order with coldstone creamery since November of 2023. My order was not delivered and I requested for a refund but till now February 2024, I haven’t gotten any positive feedback! Read more
Complaint from Kathy Moore on 16 July 2023 about Cold Stone Creamery.
Daniel the GM is extremely rude to customers and employees. I am a customer and i have seen him on several occasions be extremely rude to his employees and customers. . I have also seen him taking the... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
