Coin Master complaint: Spins disappeared

Name: Spins disappeared
Item: Coin Master
Rating: 1
Author: Nicoolex

Open 23 Nov 2019 384 views Gaming

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Filed 23 Nov 2019 by Nicoolex

I was playing the event where you collect hammer attacks for prizes. I collected 16 hammers to receive 300 spins. I received them, spun twice betting x3, I had 11 spins leftover from before, and after spinning twice I was told I had no more spins!!! I did NOT bet 150x spin, I don’t even think it’s possible to bet that high. This is clearly a bug

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Case details

Status: Open
Company: Coin Master
Filed: 23 Nov 2019
Rating: 1/5
Desired resolution: I would like my 300 coins back please and a compensation as I was counting on that to finish my level but since I have “no more spins” I will be robbed of the money I can’t spend since I don’t have enough to upgrade and my village will probably be attacked before I can finish the level

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Filed
Company notified
Company replied
Resolved

23 Nov 2019 Complaint filed and published
23 Nov 2019 Message from Bizzy: we notified Coin Master about this complaint.

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