While Chegg is a valuable resource for many students, complaint data from our community has flagged several recurring issues with the accuracy of the information provided. Common complaints include incorrect answers to questions, outdated or misleading study materials, and discrepancies between provided solutions and actual textbook content.
To avoid these issues, we advise customers to cross-reference solutions with other reputable sources, verify the accuracy of provided information, and report any discrepancies to Chegg’s customer service. Additionally, always double-check the qualifications and ratings of the contributors offering solutions to ensure high-quality assistance.
Do you have a dispute or had a bad customer experience with Chegg? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Chegg.
Our sentiment meter has detected that Chegg complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Chegg, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Chegg over the last 12 months. The graph below shows a monthly breakdown.
Curious about Chegg's track record in addressing complaints within the Education category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Chegg. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Chegg by calling 1-855-477-0177. If you want to reach out to Chegg through their own website, you can use their contact form.
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Helpful experiences shared by verified Chegg customers. Search, discuss and connect with other people in our community.
Complaint from bfberry164@gmail.com on 12 December 2022 about Chegg.
I purchased the homework help and expert answers to assist in my 2228-Finance 2000-1619 class I am taking at Florida State College Jacksonville. I have tried to use it for the last three days but I am getting about 60%... Read more
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