Food off before expiry date
Complaint from complaintadmin on 01 September 2023 about Chefgood.
One of the meals that got delivered was off before the expiry date. Read more
Chefgood Complaints Service & Advice
Most Common Chefgood Complaints and Tips
While UPS efficiently handles millions of global deliveries daily, complaint data from our community has flagged several recurring issues with how some of these packages are handled and delivered. Common complaints include packages being damaged in transit, incorrect or failed delivery attempts, and unresponsive customer service. Customers also report drivers not following delivery instructions and issues with excessive fees.
To avoid these issues, we strongly advise customers to provide clear, detailed delivery instructions and monitor their package's tracking information closely. If problems arise, contact customer service right away, document all interactions, and gather proof such as photos and videos to support your case. Additionally, consider purchasing insurance for valuable items to protect against damage or loss.
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Although we haven’t received any complaints about Chefgood yet, it is still worth mentioning that typically, customers might encounter issues such as deliveries not arriving on time, variations in meal quality, or difficulties in managing order modifications and cancellations. To ensure a positive experience, it's advisable to closely monitor delivery schedules, inspect meals upon arrival, and promptly reach out to customer support if any problems arise.
How and why file a complaint about Chefgood?
Do you have a dispute or had a bad customer experience with Chefgood? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Chefgood.
Chefgood Customer Sentiment: Neutral
Our sentiment meter has detected that Chefgood complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Chefgood, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
Chefgood complaints chart
We have received 0 complaints about Chefgood over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Chefgood complaint statistics
Curious about Chefgood's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
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1 ratings
How to contact the customer service of Chefgood?
Below, you will find the contact information for the complaint department of Chefgood. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1300-911-595
Webcare email:
support@chefgood.com.au
Contact form:
You can contact the customer service of Chefgood by calling 1300-911-595. For Chefgood support through email, send your inquiry to support@chefgood.com.au. If you want to reach out to Chefgood through their own website, you can use their contact form.
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