My complaint:
I paid the salon owner for services but cash app removed the money from their account. I paid the owner twice one for my services and the other for the money removed by mistake. She made a complaint to cash app about the problem and they removed the same amount again from my account a few days later. Cash app then disabled my account from sending or receiving money because they had to do a charge-back because of her complaint. The salon owner stated that she never received the money and showed me her account to prove it. Cash app should be illegal due to wire fraud and removing unauthorized money from a persons account
Suggested solution:
They should refund my money and interest since it has been years. I complain to them several times and they refused to refund me. They should have done a better initial investigation to determine if the persons claim was legit.
