Cash App complaint: closed account with no explanation

Name: closed account with no explanation
Item: Cash App
Rating: 1
Author: dth613

Open 23 Jun 2020 238 views Payment Providers

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Filed 23 Jun 2020 by dth613

Cash app closed my account “indefinitely “ with no explanation at all and stated that it was connected to activity that goes against their terms and conditions. I barely use the app and wrote and informed them to show me evident of the activity but they did not nor did they even write me back. Worst customer service ever! I would like to know why my account was closed.

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Case details

Status: Open
Company: Cash App
Filed: 23 Jun 2020
Rating: 1/5
Desired resolution: Provide me an explanation of why my account was closed.
Problem: Account closed without explanation, no reply
About: payment app account

Progress

Filed
Company notified
Company replied
Resolved

23 Jun 2020 Complaint filed and published
23 Jun 2020 Message from Bizzy: we notified Cash App about this complaint.

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