Canva Complaints Service & Advice
Most Common Canva Complaints and Tips
Although we haven't received any complaints about Canva yet, it is still worth mentioning that typically, customers might encounter issues such as difficulties with the platform’s interface, unexpected changes to design tools, and occasional glitches or crashes. Some users may also face challenges with downloading or exporting their designs in the desired format.
To avoid these issues, ensure you're using the latest version of the platform and regularly save your work. Consider reaching out to Canva's customer support promptly if problems arise, and keep backup copies of critical projects to prevent loss of work.
How and why file a complaint about Canva?
Do you have a dispute or had a bad customer experience with Canva? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Canva.
Canva Customer Sentiment: Neutral
Our sentiment meter has detected that Canva complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Canva, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
Canva complaints chart
We have received 0 complaints about Canva over the last 12 months. The graph below shows a monthly breakdown.
Canva complaint statistics
Curious about Canva's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!
How to contact the customer service of Canva?
Below, you will find the contact information for the complaint department of Canva. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Canva through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
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