Too long
Complaint from Jewskers on 23 September 2023 about Canadian Pacific Railway.
This train right now, has been going for almost 25 minutes. 4:21-4:50 Read more
Canadian Pacific Railway Complaints Service & Advice
Most Common Canadian Pacific Railway Complaints and Tips
While Canadian Pacific Railway services a vast network across Canada and the United States, complaint data from our community has flagged several recurring issues with their operations. Common complaints include significant delays in freight deliveries, poor communication regarding shipment status, and unsatisfactory customer service. Customers also report issues with inconsistent pricing and unexpected additional fees.
To avoid these issues, we strongly advise customers to maintain regular contact with their sales representative and request frequent updates on shipment status. If problems arise, document all exchanges and interactions, and gather proof such as photos and detailed notes to support your case. It can also be beneficial to clarify all costs upfront to avoid unexpected charges.
How and why file a complaint about Canadian Pacific Railway?
Do you have a dispute or had a bad customer experience with Canadian Pacific Railway? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Canadian Pacific Railway.
Canadian Pacific Railway Customer Sentiment: Neutral
Our sentiment meter has detected that Canadian Pacific Railway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Canadian Pacific Railway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
Canadian Pacific Railway complaints chart
We have received 0 complaints about Canadian Pacific Railway over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Canadian Pacific Railway complaint statistics
Curious about Canadian Pacific Railway's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
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1 ratings
How to contact the customer service of Canadian Pacific Railway?
Below, you will find the contact information for the complaint department of Canadian Pacific Railway. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-866-861-4289
Contact form:
You can contact the customer service of Canadian Pacific Railway by calling 1-866-861-4289. If you want to reach out to Canadian Pacific Railway through their own website, you can use their contact form.
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Bad reviews about Canadian Pacific Railway: (1)
Helpful experiences shared by verified Canadian Pacific Railway customers. Search, discuss and connect with other people in our community.
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