Filed 10 Aug 2023 by Leanna
My husband and I are homeless with our 6 month old baby recently evicted. He just got paid and used his whole paycheck to buy a room for 8 nights. So I called hours beforehand. I asked the front desk attendant if I could book a room for 8 nights and I also asked how much? She says $350.00 including a deposit. I said that was a good deal, mind you that I was looking at their photos from Google and pricing because the last thing I needed was a dirty room for my baby. So we show up to check in and she changes the price to $480, with a $20 deposit, my husband and I thought fine, we’re already here. We’re tired and just want to lay down. We get to the room and the room was stinky, there were cats all over outside, and the room we had gotten had roaches sll over, even on the bed. I thought to myself oh my gosh my baby is not sleeping here. She makes us switch rooms completely because they had a no refund policy. Which is understandable but it was disgusting! I wanted my money back so I could get a room somewhere else but she didn’t want to give me my money back. $500. My husband was furious.
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