Skip to content
File a complaint

Budget Inn complaints

Budget Inn complaint: Not truthful, dirty, and inconsiderate

Open 135 views Hotels / Motels

Filed 10 Aug 2023 by Leanna

My husband and I are homeless with our 6 month old baby recently evicted. He just got paid and used his whole paycheck to buy a room for 8 nights. So I called hours beforehand. I asked the front desk attendant if I could book a room for 8 nights and I also asked how much? She says $350.00 including a deposit. I said that was a good deal, mind you that I was looking at their photos from Google and pricing because the last thing I needed was a dirty room for my baby. So we show up to check in and she changes the price to $480, with a $20 deposit, my husband and I thought fine, we’re already here. We’re tired and just want to lay down. We get to the room and the room was stinky, there were cats all over outside, and the room we had gotten had roaches sll over, even on the bed. I thought to myself oh my gosh my baby is not sleeping here. She makes us switch rooms completely because they had a no refund policy. Which is understandable but it was disgusting! I wanted my money back so I could get a room somewhere else but she didn’t want to give me my money back. $500. My husband was furious.

Budget Inn complaint: Not truthful, dirty, and inconsiderate
Photo Leanna uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Budget Inn? Start the discussion above.

Wronged by Budget Inn too?
Make it sting!