While Bolt Mobility offers a convenient and eco-friendly transportation option, complaint data from our community has flagged several recurring issues with their service. Common complaints include being charged for rides that were not ordered, difficulties in securing refunds, and trouble reaching customer support to resolve these billing issues.
To avoid these issues, we strongly advise customers to double-check their booking details before confirming a ride and to keep a record of all transactions. If unauthorized charges occur, contact Bolt Mobility's customer service immediately, document all interactions, and gather proof such as screenshots to support your case.
Do you have a dispute or had a bad customer experience with Bolt Mobility? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Bolt Mobility.
Our sentiment meter has detected that Bolt Mobility complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Bolt Mobility, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
We have received 0 complaints about Bolt Mobility over the last 12 months. The graph below shows a monthly breakdown.
Curious about Bolt Mobility's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Bolt Mobility. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Bolt Mobility through their own website, you can use their contact form.
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Helpful experiences shared by verified Bolt Mobility customers. Search, discuss and connect with other people in our community.
Complaint from VB on 16 April 2024 about Bolt Mobility.
I ordered a bolt to go home from a restaurant. A few moments after I got home, I got a call and thought maybe I had left something in the car. No one spoke when I answered. Then I got... Read more
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