Most Common BenQ Complaints and Tips

Although we haven't received any complaints about BenQ yet, it is still worth mentioning that typically, customers might encounter issues such as product malfunctions, delayed customer service responses, and difficulties with warranty claims. Additionally, there could be occasional concerns about the shipment and delivery times or about missing components in the packaging.

To avoid these issues, we advise customers to thoroughly check the product specifications and warranty details before making a purchase. Ensure you register your product right away and keep all related documentation handy. It's also a good idea to inspect your package upon arrival and contact customer service immediately if any issues are detected.

How and why file a complaint about BenQ?

Do you have a dispute or had a bad customer experience with BenQ? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to BenQ.

BenQ Customer Sentiment: Neutral

Our sentiment meter has detected that BenQ complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with BenQ, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on November 1, 2025

BenQ complaints chart

We have received 0 complaints about BenQ over the last 12 months. The graph below shows a monthly breakdown.

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BenQ complaint statistics

Curious about BenQ's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

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How to contact the customer service of BenQ?

Below, you will find the contact information for the complaint department of BenQ. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-600-2367
Webcare email:
benqtech@benq.com
Corporate HQ address:
3200 Park Center Drive Suite 150 Costa Mesa, CA 92626 USA
Contact form:

The corporate office of BenQ is located at 3200 Park Center Drive Suite 150 Costa Mesa, CA 92626 USA. You can contact the customer service of BenQ by calling 1-866-600-2367. For BenQ support through email, send your inquiry to benqtech@benq.com. If you want to reach out to BenQ through their own website, you can use their contact form.

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