ASAP Tickets complaint: Tickets rejected by airlines
Filed 10 Sep 2023 by George
I purchased round trip tickets in March for a flight to Manila in April. The return flight ticket was rejected by Qutar Airways staff and ASAP Tickets staff was not available to resolve the issue. I was forced to purchase a replacement ticket. ASAP Tickets originally offered to refund half of the total price. Later this offer was rescinded and I was offered a future flight Later I was told that I am not eligible for any refund because the airline marked us as no show. I provided physical evidence to prove I was there, including Passport scanning by Qutar Airways staff and physical replacement ticket purchased in Qutar Airways Administration office.
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