My complaint:
After almost 10 years of service, Aramark now provides nothing but disservice.
Uniforms come back ripped or not at all, after being tagged multiple times.
A supervisor came to our location and I personally handed him a ripped shirt, it still came back ripped.
After completely removing the ripped sleeve, the shirt came back clean with one sleeve missing.
Our logo mats were purchased yet they still continued to charge rental fees.
This was resolved after months of follow up.
Logo mats sent out for cleaning would not come back for months.
Price gouging on safety nitrile gloves, even after covid supply and demand was no longer an issue. Even representatives from the company recommended shopping on Amazon.
Now, after cancelling the service, they are trying to claim breach of contract and demand over $11,000.00 for an account that serviced less than a dozen workers and 3 floor mats.
Now a very rude collections company (CFRM) is harassing my staff.
I will take any and all legal action against Aramark and be sure that anyone that will listen, knows what a bad service this is and to beware.
Suggested solution:
Accept cancellation of contract with no further legal or collections actions.
