My complaint:
The last three pouches of 50g amberleaf tobacco I’ve bought has had these horrible big bits of wood that makes it unbearable to smoke. I keep buying it in the hope it’s gone back to the normal amberleaf I usually buy and smoke but it’s horrible. It keeps going out so can’t even enjoy it. It’s not doing my chest any good either. I know tobacco does cause breathing problems but this stuff is just nasty!! I’m even considering changing the brand I smoke in the hopes it’s not as bad as these I’ve already paid for!!! Amberleaf is normally my top tobacco product I smoke but this isn’t right!! And because I’ve had a few of them now I thought I’d let you know.
Suggested solution:
Either send me a better pouch for free to prove they're not all going to be the same as what I have had or refund the ones I have had that are bad!! I've wasted over £50 on three pouches that have been nasty so one pouch back would be nice??