Affirm Complaint Sentiment: Neutral

Our sentiment meter has detected that Affirm complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Affirm, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 5, 2024

Affirm complaint process

Do you have a dispute or had a bad customer experience with Affirm? Submit your Affirm complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Affirm.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Affirm complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Affirm?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Affirm complaints chart

We have received 2 complaints about Affirm over the last 12 months. The graph below shows a monthly breakdown.

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Affirm complaint statistics

Curious about Affirm's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2
Total complaints
2
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 2 ratings

How to contact the customer service of Affirm?

Below, you will find the contact information for the complaint department of Affirm. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-855-423-3729
Webcare email:
help@affirm.com
Contact form:

You can contact the customer service of Affirm by calling 1-855-423-3729. For Affirm support through email, send your inquiry to help@affirm.com. If you want to reach out to Affirm through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Affirm reviews: (2)

Authentic experiences shared by our community for your benefit.

Refund from Affirm has been more than 60 days

Complaint from Jaybreak on 22 January 2024 about Affirm.

I filed a complaint with the Better business Bureau with affirm and have not gotten a resolution. I purchased a phone and watch from samsung via affirm. I decided to return the phone and keep the watch. Samsung has refunded... Read more

Comments: 0
Rating:

Shut my account

Complaint from deanrandall695@gmail.com on 08 January 2024 about Affirm.

I have used my account and paid on time for over 2 years than all of a sudden they said had unworthy credit and wouldn’t let me make my purchases. They have either changed there format about buy now... Read more

Comments: 0
Rating:

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