Most Common Aeroflot Complaints and Tips

Our community hasn't reported any complaints about Aeroflot yet. We're looking forward to gathering more feedback and experiences before conducting our analysis. If you've interacted with Aeroflot, please share your experience with us!

How and why file a complaint about Aeroflot?

Do you have a dispute or had a bad customer experience with Aeroflot? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Aeroflot.

Aeroflot Customer Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Aeroflot over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on February 4, 2026

Aeroflot complaints chart

We have received 1 complaints about Aeroflot over the last 12 months. The graph below shows a monthly breakdown.

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Aeroflot complaint statistics

Curious about Aeroflot's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

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Open Complaints
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Complaints resolved
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/10 1 ratings

Bad reviews about Aeroflot: (1)

Helpful experiences shared by verified Aeroflot customers. Search, discuss and connect with other people in our community.

Delays without giving reason

Complaint from Banisalam on 26 December 2025 about Aeroflot.

Dear Sir/ Madam I am extremely disappointed by the problems and inconveniences caused by Aeroflot. I was supposed to fly from Mhachkal to Moscow on the 27th of November at 14.40 (copy of ticket attached). I had booked the ticket for this... Read more

Comments: 0
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