Green Dot Bank complaint: The number on the back of the card has been used

Complaint from Lamont56 reported on 01 September 2020 about Green Dot Bank

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I purchased 2 green Dot cards
1 for $500.00
2for $400.00

Suggested solution:

I received the money for the $500.00 back. and I still haven't received the money back for the $400.00. if you return that $500 how come I can't get my $400 back as well. I have sent pictures of both money pak and both of the receipts for both of the money pak cards.

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