Complaint: The number on the back of the card has been used

on 01 September 2020 about Green Dot Bank in category Banks

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My complaint:

I purchased 2 green Dot cards
1 for $500.00
2for $400.00

0 0 vote
Justified complaint?

Suggested solution:

I received the money for the $500.00 back. and I still haven't received the money back for the $400.00. if you return that $500 how come I can't get my $400 back as well. I have sent pictures of both money pak and both of the receipts for both of the money pak cards.

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