Green Dot Bank complaint: The number on the back of the card has been used

Name: The number on the back of the card has been used
Item: Green Dot Bank
Rating: 1
Author: Michael

Open 1 Sep 2020 173 views Banks

Filed 1 Sep 2020 by Michael

I purchased 2 green Dot cards
1 for $500.00
2for $400.00

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Case details

Status: Open
Company: Green Dot Bank
Filed: 1 Sep 2020
Rating: 1/5
Desired resolution: I received the money for the $500.00 back. and I still haven't received the money back for the $400.00. if you return that $500 how come I can't get my $400 back as well. I have sent pictures of both money pak and both of the receipts for both of the money pak cards.
Problem: Second prepaid card's money not returned
About: prepaid money cards
At stake: $400

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