Green Dot Bank complaint: Manipulation, Fees, no customer resolution options

Green Dot refuses to respond to simple questions about account transactions via phone or chat. Chat is disconnected after two minutes and the allow it to time out before responding back about the issue. We had Gobank and really liked them. Our checks were deposited early and minimum ATM fees. They sent us this card telling us to switch because of the cash back incentive. We’ve earned $10.00 in the whole 3 months we’ve had the account while being unaware that we were paying $80 in one month for ATM and other misc fees, that I didn’t see until I checked they’re app, where the fees are located. You cannot search your transactions, like you can with Gobank, which is incredibly helpful. I rate this card a negative 3 and I wouldn’t be surprised if we see a class action lawsuit against this bank for fees and manipulative advertising.