Coin Master complaint: Stolen Spins

Complaint from Phyllis reported on 14 October 2019 about Coin Master

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I won 600 spins plus 60 more in the prize box. I was so close to getting the 600 so I purchase extra spins to win the 600 and when the prize box open it was 60 more. All spins went in my spins slots and in a matter of a seconds Coin master took all 660 spins from me. This is the second time since I played this game this has happened to me. The first time was 1500 spins that was taken. Since I purchase spins to win spins I want coin master to put them back. im very upset and I will never purchase anything again through their services. Please return what I won because this is not right

Suggested solution:

I want them to give me my spins for each time they took them. I let it go the first time but now they need to do the right thing. The total spins they owe me is 2150 spins. I purchase spins all the time because I love the game. It not right for them to take my money and the spins I won. I'm very unhappy. I just want them to do the right thing

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Message from Bizzy from Complain.biz

4 years ago - We have posted a tweet about your new complaint about Coin Master

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