Complaint: Stimulus

on 25 September 2020 about Green Dot Bank in category Banks

New complaint
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Complaint resolved
Complaint closed

My complaint:

After filing my taxes the IRS
Said they issued a direct deposit to my bank account.
April 15th. After calling It’s and requesting an investigation into where the money went, IRS 3 months later still has not resolved this.
I called them today, was given routing information and account information to a green dot account. I was told I provided this to IRS. I don’t have, nor have I ever heard of green dot.
I located an automated phone number and reluctantly gave my ss. My RELIEF funds are sitting there. I can’t access them because I never opened an account with them in the first place. I don’t even have a card?

0 0 votes
Justified complaint?

Suggested solution:

I want my money
And I did not give them permission to my tax return
My social security number
My address
My phone.
They somehow arbitrarily and automatically decided!
How did this even happen?
Something smells bad!
Some Sort of digital amiss
And I'm concerned about identity theft now!
They need to address this.

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