Complaint: Sound quality

on 10 December 2018 about OnePlus in category Consumer Electronics

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My complaint:

OnePlus 6 sound quality is terrible. I cannot hear the phone ringing on incoming calls. Plus I have to hold it to my ear to hear media sounds such as YouTube videos. The volume is set to maxium. I upgraded from OnePlus 5T and had no problems with that phone

Desired solution:

OnePlus must provide a fix to this problem

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