Direct Express complaint: Cant access my money they put restrictions

Complaint from Rina reported on 04 November 2020 about Direct Express

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I can’t access my account they got restrictions on it I could change my pin yesterday I can’t stand there customer service I want my account open so I can get my money. You have no right to hold my money up

Suggested solution:

In restrict my account right now I'm tired of this no right to keep my money

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