Complaint: burnt chips

on 17 November 2018 about Jewel Osco in category Supermarkets / Grocery Stores

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My complaint:

purchased 2 bags of vitners chips at jewel Osco on 87th and the dyan ryan in Chicago that was on sale 2 for 5 dollars, the sea salt and vinergar flavor. when I opened them most of the chips were in pieces and most were burnt.

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Justified complaint?

Suggested solution:

would like to get a refund or be given chips that are not burnt and in pieces

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