Photos and videos from real complaints
Parcels left at the wrong address, a sofa delivered stained, luggage missing for three months, a skirt in faulty fabric, withdrawals stuck on pending.
Every photo here was uploaded as proof with a complaint. Tap one to read the full story.
- 13,820photos and videos
- 1,350companies
-
Dunnes Stores
Rock solid object in my Choco hoops
-
Lazada
Disclosure of Lazada customer database
-
AliExpress
Shipping fee
-
Takealot.com
Poor service
-
DHgate.com
Refund
-
Harvey Norman
Can’t refund can’t get store credit
-
AliExpress
Order ID: 8153827136091740
-
AliExpress
Aliexpress does not refund for the item that already returned
-
DHgate.com
No refund
-
Lazada
Rubbish service
-
AliExpress
Double Charge on One transaction on 17-Oct-2022
-
AliExpress
Dishonest seller
-
AliExpress
I need help
-
DHgate.com
Shoesoes – Faulty trainers
-
Lazada
Seller not legit
-
AliExpress
Failed Refund
-
Takealot.com
Waiting for refund for more than 3 months
-
Lazada
Parcel lost, I’ve submitted lots of refund requests on the next day. More than 2-3 weeks I didn’t receive any refund
-
Takealot.com
Unprofessional service
-
StockX
Refund not paid after 2 months
-
AliExpress
Cancelled order not refunded
-
AliExpress
Waiting for refund since August 10th
-
Banggood
Order Paid but not shipped
-
Takealot.com
Damaged items
-
AliExpress
Ongoing dispute for over 8 months
-
AliExpress
Postage Return Refund
-
Wish
Fraudulent shipping label
-
DHgate.com
Refund
-
StockX
Won’t assist with missing order
-
Lazada
Unable to use coupons or purchase
-
Lazada
Untrue details
-
DHgate.com
Never Received Item
-
StockX
Refund
-
Lazada
Rejected refund
-
AliExpress
never received my order
-
Takealot.com
Incomplete order
-
eBay
Reed Barton Francis 1 Sterling Silver 72 Pc Flatware Set See sold by Seller raphizzle444 onn June 16th
-
Sam’s Club
Missing Parts
-
Lazada
cancelled orders
-
Lazada
Money loss
-
AliExpress
Refund of money
-
StockX
Missing order
-
Takealot.com
Items missing
-
Lazada
Arranging item to be returned takes so long
-
Wowcher
Wallet credit gone to zero
-
Lazada
Cancellation process
-
Lazada
Has an existing Case Number for Full refund but the case kept being closed without being resolved
-
AliExpress
Refund for broken item
Got a photo of what went wrong?
Add it to your complaint. A photo, a screenshot or a short video shows the company exactly what happened.
File your complaint