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Lazada complaint: Arranging item to be returned takes so long

Open 132 views Retail Company

Filed 5 Aug 2022 by Akkhaash

I bought 2 shoes cabinet via Lazada. The drawer of one of the cabinet is broken, I contacted the seller but no respond. I contacted Lazada, we agreed for S$15 refund. The 2nd cabinet width was wrong, the picture showed 35cm but the width of the cabinet I received was less than 32cm.
I contacted Lazada, they kept saying they are investigating but nothing has been done so far. It’s more than 1 month since I reported.

Lazada complaint: Arranging item to be returned takes so long
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