Swoop Airlines Complaint Sentiment: Neutral

Our sentiment meter has detected that Swoop Airlines complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Swoop Airlines, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Swoop Airlines complaint process

Do you have a dispute or had a bad customer experience with Swoop Airlines? Submit your Swoop Airlines complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Swoop Airlines.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Swoop Airlines complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Swoop Airlines?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Swoop Airlines complaints chart

We have received 5 complaints about Swoop Airlines over the last 12 months. The graph below shows a monthly breakdown.

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Swoop Airlines complaint statistics

Curious about Swoop Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

56
Total complaints
56
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 56 ratings

Swoop Airlines reviews: (56)

Authentic experiences shared by our community for your benefit.

Over fees deduction

Complaint from Ahmad Al Samaraiy on 09 September 2023 about Swoop Airlines.

Receipt reservation: Q2KBMY - Unfair Charges and Deceptive Practices - Swoop Airline File Number: WO163, WO162 I am writing to formally file a complaint against Swoop Airline, a carrier that has left me deeply dissatisfied and frustrated due to their unfair... Read more

Comments: 0
Rating:

Tyrant employee

Complaint from brianmattatall2@gmail.com on 09 August 2023 about Swoop Airlines.

We were the last one to get on the plane . Lady working. The gate said that she was going to have her bags removed if we were any longer. Our bags did not show up in Hamilton or destination.... Read more

Comments: 0
Rating:

Financial loss through cancellation

Complaint from Stuang54 on 08 May 2023 about Swoop Airlines.

Flight from SFB to YYZ on 17 March cancelled and I was only offered a rebooking a day earlier on 16 March. I was not offered the difference in fare (16 March flight was cheaper than 17 March flight when... Read more

Comments: 0
Rating:

Compensation Promise

Complaint from Lorna Mutch on 05 April 2023 about Swoop Airlines.

Lorna Mutch Albert Deneve reservation code was D7RSSG March 10, 2023, were scheduled to leave Puerto Vallarta at 3:00 PM flight WO621. Swoop announced that they were looking for 5 volunteers to give up their seats and fly... Read more

Comments: 0
Rating:

Flight Timings Constantly Changing

Complaint from Nish on 01 February 2023 about Swoop Airlines.

Our flight to Cancun has changed multiple times and we would like to proceed with the refund. It has been a nightmare coordinating with our Hotel staff to update our check-in details and accommodation from the airport. This time our... Read more

Comments: 0
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Human Discrimination Case

Complaint from ffsutter@gmail.com on 30 January 2023 about Swoop Airlines.

I was refused entry on my booked and paid for flight: due to the inability of the agents to communicate in English ( HOMOPHOBIC) SUPERVISOR. The SUPERVISOR called the FEDERAL POLICE I and my husband were... Read more

Comments: 0
Rating:

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