Complaints about Swoop Airlines

On this page you can see which complaints are submitted about Swoop Airlines.

How to file a Swoop Airlines complaint?

Whatever your complaint about Swoop Airlines is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Swoop Airlines complaint' button.
2. Describe your complaint in detail, and suggest how Swoop Airlines should resolve it.
3. Submit your complaint directly to Swoop Airlines and mention that you posted your complaint on

Statistics of Swoop Airlines in the category Airlines

21 total complaints
1.2 /10
11 votes

Complaints timeline

Rude staff

Complaint from on 24 June 2020 about Swoop Airlines in category Airlines

I am writing to complain about very poor treatment I received by a swoop employee on June 22, 2020 at the Hamilton International Airport. I was flying to Edmonton on flight 181. After having my temperature checked, I... Read more

No Covid Rules

Complaint from on 11 June 2020 about Swoop Airlines in category Airlines

I just arrived from Edmonton on Flight WO183. After landing and getting ready to unload, the flight attendent came over the intercom and listed the rules about unloading. Stay in your seats unload row at a time etc. People were... Read more


Complaint from on 01 April 2020 about Swoop Airlines in category Airlines

I have tried many times to contact swoop regarding cancellation of flight. I am on hold for ever. I have emailed many times and no return email. I do not want a voucher I want a refund and... Read more