Swoop Airlines complaint: No credit issued.
Filed 7 Oct 2020 by Dan
Flight from Hamilton to Halifax. Halifax has covid restrictions as they have extended the timeframe. We can’t fly there. Swoop will not give us credit. We are loosing $964.18 CAD. When on the phone, they will not elevate my call to a manager. No one cares at Swoop. Very frustrating.
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Jensi
I am pretty much in the same boat. The very same thing happened to me and now basically their telling me too bad we can't do anything because it states in the policy and procedure
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