Boost Mobile Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Boost Mobile over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Boost Mobile's offerings.

Sentiment data last updated on March 28, 2024

Boost Mobile complaint process

Do you have a dispute or had a bad customer experience with Boost Mobile? Submit your Boost Mobile complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Boost Mobile.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Boost Mobile complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Boost Mobile?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Boost Mobile complaints chart

We have received 21 complaints about Boost Mobile over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Boost Mobile complaint statistics

Curious about Boost Mobile's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!

23
Total complaints
23
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 23 ratings

How to contact the customer service of Boost Mobile?

Below, you will find the contact information for the complaint department of Boost Mobile. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-833-502-6678
Contact form:

You can contact the customer service of Boost Mobile by calling 1-833-502-6678. If you want to reach out to Boost Mobile through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Boost Mobile reviews: (23)

Authentic experiences shared by our community for your benefit.

Service

Complaint from Jmcwilliams on 14 March 2024 about Boost Mobile.

We bought four brand new phones not even a month ago I've called every day about the phones not being able to receive calls or call out can't get text messages can't send text message on all four brand new... Read more

Comments: 0
Rating:

Faulty phone

Complaint from Suejp83 on 14 February 2024 about Boost Mobile.

I bought a celery 5g phone on December 24 2023. I paid 174. When I left my receipt was nit in the bag as the salesman claimed. I realized it was junk five days after buying... Read more

Comments: 0
Rating:

False advertisement

Complaint from Raye on 21 December 2023 about Boost Mobile.

Purchased Unlimited talk text and data, the data part is a lie!! Unlimited means unlimited!! You limited me to 40GB that's limited not unlimited and it is kept hidden to deceive customers into purchasing the larger plans for unlimited data..40... Read more

Comments: 0
Rating:

Poor service

Complaint from CODE FORD on 29 November 2023 about Boost Mobile.

I am extremely dissatisfied with the service I received from a representative during my recent visit. This individual displayed narcissistic and arrogant behavior, which hindered effective communication. I paid $72.00 for the service, and I feel that the treatment I... Read more

Comments: 0
Rating:

2nd line

Complaint from Ginaharkey on 09 November 2023 about Boost Mobile.

When I switched my number to Boost they offered me an addl line for $10 more a month. When I received the SIM cards. I called boost to let them know I didn’t need the addl line. She told me... Read more

Comments: 0
Rating:

HUGE CREDITS REQUEST FOR MENTAL ANGUISH

Complaint from Wendy Champion on 10 September 2023 about Boost Mobile.

Are you boost ceo? Boost complaint.. After 1.5 hours back forth 5-7 calls from boost to insurance yesterday.. attempting to report stolen phone.. EXTREMELY FRUSTRATING !! Have insurance on stolen phone as ed by boost.. denied by insurance co. My line have had with... Read more

Comments: 0
Rating:

Refusal to replace my broken SIM card

Complaint from Ksnow on 25 August 2023 about Boost Mobile.

My phone has been reporting a SIM Card Failure so I came in to get a new one. My phone was working fine, but has a cracked back. He insisted the problem was my phone. My phone was 'broke' even... Read more

Comments: 0
Rating:

No signal, phone not workimv

Complaint from Asia34765 on 13 August 2023 about Boost Mobile.

I ported my number from metro pcs to boost mobile. Ever since i became a customer, I have no signal. The first week that I got my phone, I couldn't make o. receive calls. Incoming calls ending when I... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?