While Boost Mobile offers budget-friendly and flexible mobile services, complaint data from our community has flagged several recurring issues that customers frequently encounter. Common complaints include service interruptions despite timely bill payments, overcharging on accounts, and difficulties in activating phones or resolving issues through customer support. Customers also report receiving faulty phones and experiencing significant delays in getting broken SIM cards replaced or refunds processed.
To avoid these issues, we strongly advise customers to double-check their billing statements regularly, ensure proper documentation of all payments and communications, and immediately report any discrepancies. For phone activations, it's beneficial to follow up with customer service promptly and escalate the issue if it remains unresolved.
Do you have a dispute or had a bad customer experience with Boost Mobile? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Boost Mobile.
Our sentiment meter has detected that Boost Mobile complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Boost Mobile, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Boost Mobile over the last 12 months. The graph below shows a monthly breakdown.
Curious about Boost Mobile's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Boost Mobile. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Boost Mobile by calling 1-833-502-6678. If you want to reach out to Boost Mobile through their own website, you can use their contact form.
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Helpful experiences shared by verified Boost Mobile customers. Search, discuss and connect with other people in our community.
Complaint from KJP on 02 December 2024 about Boost Mobile.
Online order of 16 pro max. Called immediately upon email receipt. Told to wait til order ed. Upon order ation was told it was too late. Send phone back when phone was delivered. Impossibly difficult... Read more
Complaint from Wdhatebullys on 06 August 2024 about Boost Mobile.
On 7/26/2024 thought I ordered new phone online 7/28/2024 Received email stating that the was not processed ,(Samsung's 24)54$, it still shows as a pending on my C.C. called C.S. on 8/5/2024 ready for delay was hospitalized, first... Read more
Complaint from Rob77 on 01 July 2024 about Boost Mobile.
Because ACP (Affordable Connectivity Program) has ended for customers of Boost Mobile, we cannot save on our phone bills. Boost used to have an option to watch many videos which would add us boost coins that we could cash in... Read more
Complaint from Kiacobucci7659 on 26 April 2024 about Boost Mobile.
I purchased a phone through Boost Mobile and immediately after purchasing I realized that my address wasn't current went on to ups.com to change my address not once but four times for UPS to still deliver it to the old... Read more
Complaint from Jmcwilliams on 14 March 2024 about Boost Mobile.
We bought four brand new phones not even a month ago I've called every day about the phones not being able to receive calls or call out can't get text messages can't send text message on all four brand new... Read more
Complaint from Suejp83 on 14 February 2024 about Boost Mobile.
I bought a celery 5g phone on December 24 2023. I paid 174. When I left my receipt was nit in the bag as the salesman claimed. I realized it was junk five days after buying... Read more
Complaint from Raye on 21 December 2023 about Boost Mobile.
Purchased Unlimited talk text and data, the data part is a lie!! Unlimited means unlimited!! You limited me to 40GB that's limited not unlimited and it is kept hidden to deceive customers into purchasing the larger plans for unlimited data..40... Read more
Complaint from CODE FORD on 29 November 2023 about Boost Mobile.
I am extremely dissatisfied with the service I received from a representative during my recent visit. This individual displayed narcissistic and arrogant behavior, which hindered effective communication. I paid $72.00 for the service, and I feel that the treatment I... Read more
Complaint from Ginaharkey on 09 November 2023 about Boost Mobile.
When I switched my number to Boost they offered me an addl line for $10 more a month. When I received the SIM cards. I called boost to let them know I didn’t need the addl line. She told me... Read more
Complaint from Wendy Champion on 10 September 2023 about Boost Mobile.
Are you boost ceo? Boost complaint.. After 1.5 hours back forth 5-7 calls from boost to insurance yesterday.. attempting to report stolen phone.. EXTREMELY FRUSTRATING !! Have insurance on stolen phone as ed by boost.. denied by insurance co. My line have had with... Read more
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